1. Information We Collect

• Contact & Identity Data: Name, delivery address, billing address, phone number, and email.
• Purchase Records: Details regarding clip light models, order quantities, and delivery references.
• Payment Information: Encrypted card transactions through authorized Visa and Mastercard processing networks.
• Technical Information: IP address, device specifications, and browsing actions gathered via essential cookies.

2. Lawful Grounds for Processing

We process your data strictly under recognized legal bases under the UK GDPR:

• Contractual Necessity: To fulfill purchases, dispatch lamps, provide courier tracking, and complete 3-day refunds.
• Legal Obligation: To maintain accounting and statutory tax records (HMRC).
• Legitimate Interests: To prevent fraud and enhance customer browsing stability.

3. Third-Party Sharing

We do not sell personal details. Data is transmitted solely to operational service providers:

• Delivery Carriers: Tracked UK parcel services to fulfill home shipment of your orders.
• Payment Processors: Certified card processing networks for Visa and Mastercard.
• SaaS Hosting Platform: SHOPLINE HOLDINGS LIMITED (21/F, Nam Wo Hong Building, 148 Wing Lok Street, Sheung Wan, Hong Kong) providing technical cloud hosting infrastructure.

4. Your Rights (UK GDPR)

You maintain the right to inspect, correct, or request deletion of your stored information. Inquiries may be addressed to our Data Controller at support@villalights.co.uk. You may also lodge complaints with the Information Commissioner's Office (ICO) at ico.org.uk.