Payment Policy
Payment Policy
Effective: October 2026. Secure, transparent, and encrypted payment standards.
At Villa Lights (34 Runcorn Road, Balsall Heath, Birmingham, B12 8RQ, United Kingdom), we prioritize your payment security and ensure total pricing clarity on villalights.co.uk.
1. Accepted Payment Methods
To adhere strictly to UK banking standards and eliminate fraud, we exclusively support:
- Visa (Credit cards and Debit cards)
- Mastercard (Credit cards and Debit cards)
Unsupported options: We do not accept PayPal, American Express, Apple Pay, Google Pay, Klarna, bank wires, cheques, or cash on delivery.
2. Clear Pricing & Currency
- Currency: All orders are listed and billed in British Pounds Sterling (GBP, £).
- Free Delivery: UK standard postage is 100% complimentary (£0.00).
- No Hidden Costs: The checkout total is the absolute final charge. There are zero administration or gateway handling fees.
3. Data Security & PCI Compliance
Transactions operate over 256-bit SSL encrypted protocols compliant with PCI-DSS standards. Villa Lights does not record or retain your full 16-digit card digits or CVV security codes on our systems.
4. 3-Day Refund Settlement
When an order is cancelled or returned within our 28-day policy, approved refunds are completed strictly within 3 days back to your original Visa or Mastercard.
Payment Support: Villa Lights, 34 Runcorn Road, Balsall Heath, Birmingham, B12 8RQ, UK | Tel: +44 7868 274139 | Email: support@villalights.co.uk