1. Commercial Operator Details

Trading Brand: Villa Lights

Legal Business Structure: Sole Trader registered and operating in the United Kingdom

Operational & Trading Address: 34 Runcorn Road, Balsall Heath, Birmingham, B12 8RQ, United Kingdom

Customer Telephone: +44 7868 274139

Customer Support Email: support@villalights.co.uk

Support Availability: Monday to Friday, 9:00 AM – 5:00 PM (UK Time)

2. Payment Acceptance Disclosure

Villa Lights strictly processes payments made via Visa and Mastercard credit or debit cards. No secondary payment gateways, instalment credit providers, or cash collection schemes are authorized or supported on this site.

3. Technical Platform & Web Hosting Provider

This e-commerce website is technically hosted and supported by the cloud SaaS infrastructure of:

Provider: SHOPLINE HOLDINGS LIMITED
Registered Office: 21/F, Nam Wo Hong Building, 148 Wing Lok Street, Sheung Wan, Hong Kong
Telephone: +852-81207281
Contact Email: support@shopline.com

Important Clarification: SHOPLINE HOLDINGS LIMITED operates exclusively as a technical SaaS platform provider. This address is NOT a customer return centre, correspondence office, or retail depot for Villa Lights.

4. Consumer Inquiries & Dispute Resolution

We are dedicated to addressing all product or delivery inquiries directly, professionally, and fairly. Should you have any concerns regarding your clip light order, please contact our Birmingham team directly at support@villalights.co.uk. We respond to all written communications promptly within 24 business hours.